| | 30603 | R&D - Research & Development | Eddie Oliva | R&D - Internal Dev | No | 2.50 | 05/01/2025 | QA Maintenance work and researching on the Subscriber Portal Patch as Injee needs to check in various sql scripts from the patch into TFS. |
| | 30604 | R&D - Time Off | Joe Taschner | R&D - Time Off | No | 8.00 | 05/01/2025 | Joe Out |
| | 30607 | R&D - Internal Meetings | Eddie Oliva | R&D - Internal Meetings | No | 0.50 | 05/01/2025 | Daily Meeting. |
| | 30605 | R&D - Support Assistance | Alex Dong | R&D - Sustained Engineering | No | 1.00 | 05/01/2025 | Login to Gabon database, check index fragmenation, reindexed order distribution related tables |
| | 30715 | PS meeting | Injinash Goosh | PS - Internal | No | 0.50 | 05/01/2025 | morning status meeting. |
| | 30607 | R&D - Internal Meetings | Alex Dong | R&D - Internal Meetings | No | 0.50 | 05/01/2025 | Daily Team Meeting |
| | 36251 | Agent Web App | Eddie Oliva | R&D - Internal Dev | No | 3.00 | 05/01/2025 | Testing updates from the Agent WebApp and writing up new bugs. |
| | 34296 | R&D Product Advancement | Injinash Goosh | R&D - Internal Research/Training | No | 6.00 | 05/01/2025 | working on payment process flow change.
apply payment from service side. |
| Antigua Public Utility Authority | 37394 | Inconsistency with assignment of D100 BID to Fibre BID - Trystan | Yola Green | Support - Customer Support | No | 1.00 | 05/01/2025 | watch video and communication with Developer on the LINKING not always working |
| | 36251 | Agent Web App | Alex Dong | R&D - Internal Dev | No | 1.50 | 05/01/2025 | Sprint planning and demo meeting with Covalance to discuss issues related to task items and backlog grooming |
| Antigua Public Utility Authority | 37431 | No email confirmation Selfcare | Yola Green | Support - Customer Support | No | 2.00 | 05/01/2025 | Found a message to the first acount
Not finding anthing for second account to either address but do see data for that account =LU -_LU 270348--27033
dr.piper23@gmail.com
pipersb2000@yahoo.com
_USK 190303
select * from PDSA.pdsaUser where LoginName like '%chantalphillip@outlook.com%'order by LastLoginDate desc --this one found
select * from PDSA.pdsaUser where LastName like '%Piper%'order by LastLoginDate desc
Select * from Subscriber.Users where pdsaUserId ='1471'
Select * from Subscriber.Users where pdsaUserId ='1469' |
| | 36251 | Agent Web App | Alex Dong | R&D - Internal Dev | No | 3.50 | 05/01/2025 | Reviewed outstanding AzureDevops items from the team, provided feedback
Tested and fixed the issues team reported.
Continue the development of CRM APIs - Balances tab |
| Tonga Communications Corp | 36487 | Managed Services- TCC till June 2027 | Yola Green | Support - Managed Services | No | 0.50 | 05/01/2025 | Checked TCC back up before weekend and make sure that only ten there and have access. Validated that the swl jobs are running no erros |
| | 30562 | MISC Support (Department Use Only) - Internal Reporting | Eddie Oliva | Support - Internal Reporting | No | 1.00 | 05/01/2025 | Responding to emails and questions. |
| | 36457 | Local VM Maintenance | Eddie Oliva | R&D - Sustained Engineering | No | 1.00 | 05/01/2025 | Maintenance on my local VMs |
| | 37336 | Progresif SQL Job Archive OSSRawUsage & OSSUsage error | Alex Dong | R&D - Sustained Engineering | No | 1.50 | 05/01/2025 | I have updated the configurations and tested the stored procedures that get called by the jobs as well, I then re-enabled the jobs. We will keep an eye on the logs to make sure the jobs are running correctly. |
| | 37432 | No email confirmation Selfcare | Injinash Goosh | R&D - Sustained Engineering | No | 1.00 | 05/01/2025 | Hi Yola,
I manually update those 2 account active, the fix will be in the next patch with the payment changes.
Thank you, |
| Antigua Public Utility Authority | 37394 | Inconsistency with assignment of D100 BID to Fibre BID - Trystan | Yola Green | Support - Customer Support | No | 0.50 | 05/01/2025 | 5. TT37394 - Inconsistency with assignment of D100 BID to Fiber BID
Videos detailing the behaviour within the test and production environments have been uploaded to the A360 user desktops on 172.16.32.164 in the following folder: "Assignment Provisioning Inconsistency"
|
| Antigua Public Utility Authority | 37415 | Options for Different Rate Codes not shown for Rate Changes in SelfCare - Trystan | Yola Green | Support - Customer Support | No | 2.00 | 05/01/2025 | research what the requires are for self care for a package to be visable and
must be in a package with a Contract commiment rate code
Must have the stvp.ParameterName = 'DATA_SERVICENAME' in the switch package |
| ATN International | 37406 | List of tables storing CPNI and PCI information | Yola Green | Support - Customer Support | No | 0.50 | 05/01/2025 | Dipak has contacted me and requested this to be left open till he can review further |
| Digicel Bermuda | 37416 | Digicel CSR Issue reported from Site visit | Yola Green | Support - Customer Support | No | 1.00 | 05/01/2025 | Follow up with Digicel on GSM TB |
| Progresif Cellular Sdn Bhd. | 37421 | Error response and failure status for SMS notification log | Yola Green | Support - Customer Support | No | 0.50 | 05/01/2025 | Check back n services and monitor during my day |
| Strata Networks | 37151 | Strata OSS360 client update. | Yola Green | Support - Customer Support | No | 0.50 | 05/01/2025 | Sent schedule for upgrade |
| Progresif Cellular Sdn Bhd. | 37421 | Error response and failure status for SMS notification log | Yola Green | Support - Customer Support | No | 0.50 | 05/02/2025 | Respond and updae tt to close |
| Strata Networks | 37151 | Strata OSS360 client update. | Yola Green | Support - Customer Support | No | 0.50 | 05/02/2025 | still need the quote for TT 37387-follow up internal |
| ATN International | 37411 | OneComm Bermuda - Unable to return item on account 20085664 | Yola Green | Support - Customer Support | No | 0.50 | 05/02/2025 | Follow up on deploymen/Testing |
| CCT Boatphone | 37176 | Random Question Marks in Blast SMS | Yola Green | Support - Customer Support | No | 1.00 | 05/02/2025 | Callw ith Kyle on status and close out for prior TT that was deployed |
| ATN International | 37435 | BDC-incorrect bill display | Eddie Oliva | Support - Customer Support | No | 0.50 | 05/02/2025 | Deployed fix onto TSS_Test and Sent email to One Comm so they can test and verify. |
| Antigua Public Utility Authority | 37431 | No email confirmation Selfcare | Yola Green | Support - Customer Support | No | 0.50 | 05/02/2025 | Review changes |
| ATN International | 37435 | BDC-incorrect bill display | Yola Green | Support - Customer Support | No | 1.50 | 05/02/2025 | Recaculate the balance and retested -same issue- query tables get invoices and |
| | 37434 | Customer recieving error when trying to pay their bill through selfcare | Injinash Goosh | R&D - Sustained Engineering | No | 1.00 | 05/02/2025 | Hi Yola,
The issue is the Display name on card has special character we enable to decode. I modified the name and replaced the character with ASCII one.
please ask customer to make another test.
Thank you, |
| Antigua Public Utility Authority | 37433 | Customer recieving error when trying to pay their bill through selfcare | Yola Green | Support - Customer Support | No | 1.00 | 05/02/2025 |
Review- Internal discussion with MY and IG on findings and create RD TT- for further review |
| | 37437 | BDC- incorrect bill display | Alex Dong | R&D - Sustained Engineering | No | 0.50 | 05/02/2025 | Worked with Joe to discuss the issue and identify the fix |
| | 37438 | Duplicate Account Name is displaying the same Account Multiple times in the Grid | Joe Taschner | R&D - Sustained Engineering | No | 0.50 | 05/02/2025 | :SUMMARY
Prod Update Dup Name returns duplicates
update to remove duplicates
:PROCEDURS
$/Series7/SQL/Procedures/syDupAccountNameSelect2AP.sql 29373
|
| | 37438 | Duplicate Account Name is displaying the same Account Multiple times in the Grid | Eddie Oliva | R&D - Sustained Engineering | No | 0.50 | 05/02/2025 | Wrote up bug found |
| | 36251 | Agent Web App | Joe Taschner | R&D - Internal Dev | No | 2.50 | 05/02/2025 | Team meeting on Agent Wep App
Discussed and tested Payment Tender and Change bugs
reviewed how the VFP app works so we can write up the user story
Discussed Invoice Creation issues on how the DueDate is updated when using Next Bill
Traced the process
stepped through and tested Contract Add which is now working
|
| | 36251 | Agent Web App | Eddie Oliva | R&D - Internal Dev | No | 4.00 | 05/02/2025 | Testing the Agent WebApp on new changes and bug fixes. Wrote up bugs found while testing. Responding on tickets that require feedback. |
| | 37397 | Inconsistency with assignment of D100 BID to Fibre BID - Trystan | Injinash Goosh | R&D - Sustained Engineering | No | 1.00 | 05/02/2025 | Hi Joe,
From CALIX provisioning it calls SP APUA_SIPLineStatusChangeD20AP
however the call on Apr 17th did not create DE requests in D100, but it created Apr 30th as expected.
_BID ftth5600008
_BID 2685600008
calix calls
select top 100 * from acSystemInterfaceQueue where UnitSystemKey in (213698, 213352,213348,213346) and Command like 'DE%' order by 1 desc
d100 calls
select top 100 * from acSystemInterfaceQueue where UnitSystemKey in (213696, 213349,213347,213345) and Command like 'DE%' order by 1 desc
Thank you, |
| | 30715 | PS meeting | Injinash Goosh | PS - Internal | No | 0.50 | 05/02/2025 | morning status meeting. |
| | 37397 | Inconsistency with assignment of D100 BID to Fibre BID - Trystan | Joe Taschner | R&D - Sustained Engineering | No | 3.00 | 05/02/2025 | reviewing the code and discussing this with the team
This is being called by Provisioning however there is no logging to tell why the procedure did not work at this time.
Suggestion is to add logging to the procedure.
From Injinash:
From CALIX provisioning it calls SP APUA_SIPLineStatusChangeD20AP
however the call on Apr 17th did not create DE requests in D100, but it created Apr 30th as expected.
_BID ftth5600008
_BID 2685600008
• calix calls
select top 100 * from acSystemInterfaceQueue where UnitSystemKey in (213698, 213352,213348,213346) and Command like 'DE%' order by 1 desc
• d100 calls
select top 100 * from acSystemInterfaceQueue where UnitSystemKey in (213696, 213349,213347,213345) and Command like 'DE%' order by 1 desc
|
| | 34296 | R&D Product Advancement | Injinash Goosh | R&D - Internal Research/Training | No | 5.00 | 05/02/2025 | continue working on payment process flow change.
|
| | 37437 | BDC- incorrect bill display | Eddie Oliva | R&D - Sustained Engineering | No | 1.50 | 05/02/2025 | Working with Joe on fixing this bug. |
| | 37437 | BDC- incorrect bill display | Joe Taschner | R&D - Sustained Engineering | No | 2.50 | 05/02/2025 | :SUMMARY
Issue 37437 - - incorrect bill display at OneComm EPatch
:SQL\Procedures
SQL/Procedures/acBECalcAccountSPCCDataAP.sql 29004
:NOTE this is only one version back please assign ASAP
Team After testing on 2 different databases we have confirmed the latest version of acBECalcAccountSPCCDataAP.sql fixes the problem with the missing 15 dollars.
|
| | 36251 | Agent Web App | Alex Dong | R&D - Internal Dev | No | 1.50 | 05/02/2025 | Daily Checkin and Deisgn Review meeting with team - Discussed testing related issues and various project updates, tested and discussed the bugs team reported |
| | 36251 | Agent Web App | Alex Dong | R&D - Internal Dev | No | 3.00 | 05/02/2025 | Reviewed outstanding AzureDevops items from the team, provided feedback
Tested and fixed the issues team reported.
Continue the development of CRM APIs - Balances tab |
| | 30605 | R&D - Support Assistance | Alex Dong | R&D - Sustained Engineering | No | 2.50 | 05/02/2025 | TT# 37418 - Invoice Distribution crash
I have verified that Gabon doesn’t have the custom SP that had performance issue like APUA, it’s using the common SP odBaseInvBIDListXAP and it doesn’t need to be rewritten.
After I purged the orphaned data from od tables and re-indexed all the od and invoices tables, it seems the order distribution is running fine and a lot faster now, below is the job for the latest TB which took 20 mins to complete.
|
| | 30607 | R&D - Internal Meetings | Alex Dong | R&D - Internal Meetings | No | 0.50 | 05/02/2025 | Daily Team Meeting |
| | 30607 | R&D - Internal Meetings | Eddie Oliva | R&D - Internal Meetings | No | 0.50 | 05/02/2025 | Daily Meeting. |
| | 30607 | R&D - Internal Meetings | Joe Taschner | R&D - Internal Meetings | No | 0.50 | 05/02/2025 | daily team meeting |
| | 30562 | MISC Support (Department Use Only) - Internal Reporting | Eddie Oliva | Support - Internal Reporting | No | 1.00 | 05/02/2025 | Responding to emails and questions. |
| | 30592 | MISC Support (Department Use Only) - Internal Staff Meetings & Events | Yola Green | Support - Internal Staff Meetings & Events | No | 0.50 | 05/02/2025 | Daily |
| | 37397 | Inconsistency with assignment of D100 BID to Fibre BID - Trystan | Joe Taschner | R&D - Sustained Engineering | No | 0.50 | 05/05/2025 | follow up
sent log info to the team
Hi Team,
This was tested locally in pieces, however my access to this file was denied.
APUA_SIPLineStatusChangeD20AP.sql
If isnull(@Status,'') <> ''
Begin
insert into syEventLog (EventTime, SourceName, SourceID, MessageType ,MessageNum , Description )
select getdate(), 'SIPD20' as SourceName, @SystemInterfaceQueueKey as SourceID, 'I' as MessageType, 0 as MessageNum, 'SIPD20 Called' + @Status
End
IF @Status = 'DE' OR @Status = 'DU' BEGIN
If isnull(@SIPUnitSystemKey,0) > 0
Begin
insert into syEventLog (EventTime, SourceName, SourceID, MessageType ,MessageNum , Description )
select getdate(), 'SIPD20' as SourceName, @SIPUnitSystemKey as SourceID, 'I' as MessageType, 0 as MessageNum, 'SIPD20 Deact Called' + @Status
End
Thanks
Kind Regards,
Joe
|
| | 30609 | R&D - G&A | Joe Taschner | R&D - G&A | No | 0.50 | 05/05/2025 | gen admin
record time
pc and azure reboots |
| | 30562 | MISC Support (Department Use Only) - Internal Reporting | Eddie Oliva | Support - Internal Reporting | No | 1.50 | 05/05/2025 | Working on support issues as Yola is out. |
| | 34068 | M&S Management | Yola Green | Support - G&A | No | 40.00 | 05/05/2025 | Illuminate 2025 |
| | 37427 | Digicel CSR Issue reported from Site visit | Eddie Oliva | R&D - Sustained Engineering | No | 0.50 | 05/05/2025 | Reviewed and sent email to Yola regarding the update needed out at Digicel to fix some of the issues being reported by them. |
| | 34296 | R&D Product Advancement | Injinash Goosh | R&D - Internal Research/Training | No | 7.50 | 05/05/2025 | payment changes are made, running test with Eddie. |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 2.00 | 05/05/2025 | review top 6 issues in depth and found duplicates and sent them to the team
also communicated a fix for future duplicates from being created |
| | 37438 | Duplicate Account Name is displaying the same Account Multiple times in the Grid | Eddie Oliva | R&D - Sustained Engineering | No | 1.50 | 05/05/2025 | Tested and committed the update. |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 2.00 | 05/05/2025 | continued to investigate all of the log issues |
| Tonga Communications Corp | 37439 | commit bill for April - is very slow | Eddie Oliva | Support - Customer Support | No | 1.50 | 05/05/2025 | Investigating and found out SQL Server is using the Maximum RAM on the server. It should be set to 80% of the total RAM on the server. Re-configured the SQL Server to only use 80% of the system RAM. I let Nela know he'll need to reboot the server for the configuration to take into effect. |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 3.00 | 05/05/2025 | more revieing of the logs and found a procedure that will help performance once applied at Digicel for large accounts
AT Digicel this would be the best account to test the performance gain
exec sp_executesql N'Exec ful_AB_GetActiveBIDsAP @CustomerKey = @P1 , @Language = @P2 ',N'@P1 float,@P2 varchar(3)',713,'ENG'
:PROCEDURES
SQL/Procedures/ful_AB_GetActiveBIDsAP.sql 29093
|
| | 36251 | Agent Web App | Eddie Oliva | R&D - Internal Dev | No | 3.00 | 05/05/2025 | Working on Agent Web APP on testing bug fixes and new features. |
| Strata Networks | 37151 | Strata OSS360 client update. | Eddie Oliva | Support - Customer Support | No | 3.00 | 05/06/2025 | Upgraded Strat's production db to version 7.6.1.79. |
| Progresif Cellular Sdn Bhd. | 37440 | Password configuration in sql | Eddie Oliva | Support - Customer Support | No | 0.75 | 05/06/2025 | Reviewed TT, responded and closed |
| Gabon Telecom | 37441 | Bank Deposit Split | Eddie Oliva | Support - Customer Support | No | 0.25 | 05/06/2025 | Review TT. |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 3.00 | 05/06/2025 | review the remainder of the Aris log dbf
reviewed code behind and procedures to determine next steps |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 2.00 | 05/06/2025 | modified and tested acUnitAndEquipmentAP for performance increase
went from 17 milliseconds to 4 miliseconds with modifications
turned in code change to QA
:PROCEDURES
SQL/Procedures/acUnitAndEquipmentAP.sql 29374
|
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 1.00 | 05/06/2025 | Research uncovered the following procedure to be applied when possible to in crease Fullilment and CRM screens.
Comms with Eddie on getting this applied at Digicel.
This Change speeds up the procedure by 80 percent
At Digicel this would be the best account to test the performance gain
exec sp_executesql N'Exec ful_AB_GetActiveBIDsAP @CustomerKey = @P1 , @Language = @P2 ',N'@P1 float,@P2 varchar(3)',713,'ENG'
:PROCEDURES
SQL/Procedures/ful_AB_GetActiveBIDsAP.sql 29093
|
| | 37443 | Unapplied Customer Payment | Eddie Oliva | R&D - Sustained Engineering | No | 0.25 | 05/06/2025 | Created and assigned ticket to Injee. |
| Antigua Public Utility Authority | 37442 | Unapplied Customer Payment | Eddie Oliva | Support - Customer Support | No | 1.00 | 05/06/2025 | Reviewed and assigned R&D ticket |
| Antigua Public Utility Authority | 37431 | No email confirmation Selfcare | Eddie Oliva | Support - Customer Support | No | 0.50 | 05/06/2025 | Responding to emails and getting confirmation on upgrading Apua's production subscriber portal. |
| | 36251 | Agent Web App | Eddie Oliva | R&D - Internal Dev | No | 2.50 | 05/06/2025 | Testing new updates from the Agent Web App. Meeting with Joe and going over one of the tickets to agree on how it's supposed to work. |
| Antigua Public Utility Authority | 37442 | Unapplied Customer Payment | Eddie Oliva | Support - Customer Support | No | 0.25 | 05/06/2025 | Recieved information from Tijon and closed the ticket. |
| | 37425 | Unapplied Payment from SelfCare not Applied in OSS360 - Trystan | Eddie Oliva | R&D - Sustained Engineering | No | 1.50 | 05/06/2025 | Testing update from Injee as he was asking for feedback. |
| ATN International | 37338 | OneComm - Payment failed with message "Missing field(s): CardExpiration" but posted in OSS360 | Eddie Oliva | Support - Customer Support | No | 1.00 | 05/06/2025 | Checked compatibility on Danielle's request to add TT#37411 along with this deployment next week. Checked compatibility and added update to this minipatch. |
| | 36251 | Agent Web App | Joe Taschner | R&D - Internal Dev | No | 1.00 | 05/06/2025 | worked with Eddie on the new Duplicate feature turned in by Covalance
determined the function worked as requested
comms to Alex that the Ticket is closed |
| | 36251 | Agent Web App | Joe Taschner | R&D - Internal Dev | No | 1.50 | 05/06/2025 | sprint planing and showcase of new features with Covalance on the Agen Web app
Promote Optional Rate Code
Contract add and select feature |
| | 30562 | MISC Support (Department Use Only) - Internal Reporting | Eddie Oliva | Support - Internal Reporting | No | 1.00 | 05/07/2025 | Responding to emails in the support inbox. |
| | 30603 | R&D - Research & Development | Joe Taschner | R&D - Internal Dev | No | 1.00 | 05/07/2025 | reviewing the followUP processes from 2013 there have been minimal changes however there are still some bugs in the legacy code |
| | 36251 | Agent Web App | Eddie Oliva | R&D - Internal Dev | No | 1.00 | 05/07/2025 | Meeting with Joe and Alex and going over the next iteration. |
| | 37437 | BDC- incorrect bill display | Joe Taschner | R&D - Sustained Engineering | No | 0.50 | 05/07/2025 | comms with QA on a new issue |
| | 36251 | Agent Web App | Joe Taschner | R&D - Internal Dev | No | 1.50 | 05/07/2025 | Agent Web app new future phases discussed such as CRM, Sales/Invoice, Fulfillment Rate Change, ExchangeID, Transfer, Deact/React. |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 1.00 | 05/07/2025 | comms with Alex on item 9 which he will update the service to fix this as it could be an issue with all the fields not just the comments |
| | 37427 | Digicel CSR Issue reported from Site visit | Joe Taschner | R&D - Sustained Engineering | No | 4.00 | 05/07/2025 | Spent time on acServiceInterfaceQueue option 9 issue Alex is looking into the Service to see if all the failures can be addressed.
Hi Inji and Alex,
For this issue from Digicel TT37427 complaint 9. acOFSCCreateActivityFTTHAP.sql. I am seeing that we do not filter out the VOIP IDs when adding the request to the Queue like the OFSCUpdateActivity does.
This account 00005634613 did a Rate Plan change to go off of the VOIP plan and stopped the VOIP number in acUnitSystemsDetail.
I remember we added logic to keep the number in acUntiSystemDetail but with Start and Stop Dates set to the same so it is there but stopped.
Digicel is complaining about the Failed Status in the request and they think it is from a number not being a number which I did not fully understand it is in the TT37427.
Please read below these details and see if you understand my proposal.
exec _LU 00005634613
Acct Name CustomerKey Status Type
----------------------- ----------- ------------------- ----------------------------------------
Sacha Andrews 551117 Active Edit Rating FTTH Consumer
exec _BID 310005006021
RatePlan Status StartDate
----------------------------------------- ------------- -----------------------
Biggest TV & Broadband A 2025-01-31 22:00:20.800
Biggest TV, Broadband & Voice I 2023-08-24 21:25:37.183
select ServiceName, Method, Status, StatusDate, Response from acServiceInterfaceQueue where ServiceInterfaceQueueKey = 1153546
ServiceName Method Status StatusDate Response
---------------------------------------- ---------------------------------- ------ ----------------------- -----------------------------------------------------
OracleFieldServiceInbound create_activity F 2025-04-28 10:06:26.280 Failed to create activity, error detail: BadRequest
select ParameterGroup, ParameterValue from acServiceInterfaceQueueParams where ServiceInterfaceQueueKey = 1153546 and ParameterValue = '4412963129'
ParameterGroup ParameterValue
------------------------------------------------------------------------- ------------------------------------
command1.appointment.properties.property22 4412963129
Procedure acOFSCCreateActivityFTTHAP.sql does not filter out StartDate and StopDate on phone numbers from acUnitSystemsDetail.
Proposal::::
Since they are complaining about the number I would like to change the Procedures for Create Activity to not pick up the Detail row on create activity when the row is not active.
select Detail, StartDate, StopDate from acUnitSystemDetail where UnitSystemKey = 1114975
Detail StartDate StopDate
---------------- ----------------------- -----------------------
4412963129 2025-01-31 22:00:20.800 2025-01-31 22:00:20.800
Please respond if you think this may help and I will update the procedures.
Thanks
Kind Regards,
Joe
|
| Strata Networks | 37151 | Strata OSS360 client update. | Eddie Oliva | Support - Customer Support | No | 1.50 | 05/07/2025 | Glade sent in an email of an issue after the upgrade about not able to edit and verify the CC number on the Contract Terms. In investigating there is an update which I checked the compatibility and created a minipatch and deploye out at Strata's test db A360Training. i asked Glade to test and verify before deploying onto production. |
| Digicel Bermuda | 37365 | Customer's 50 free call allowance not showing on Invoice Account 4537403 | Eddie Oliva | Support - Customer Support | No | 1.00 | 05/07/2025 | Verifying fix after Alex re-rated the usage on the account in question. I can see the correct 50 on the invoice now.Responded to Makeba's email. |
| ATN International | 37435 | BDC-incorrect bill display | Eddie Oliva | Support - Customer Support | No | 1.00 | 05/07/2025 | Reviewing new issues reported by lissa and let Joe know about the new issue. |
| Progresif Cellular Sdn Bhd. | 37440 | Password configuration in sql | Eddie Oliva | Support - Customer Support | No | 0.50 | 05/07/2025 | Responded to Amalina's email and sent her a link about SQL Server password complexity. |
| Gabon Telecom | 37441 | Bank Deposit Split | Eddie Oliva | Support - Customer Support | No | 2.00 | 05/07/2025 | Trying to re-create issue but still have questions on this issue as I'm not sure what the Bank Deposit slips are that Gabon is referring to. |
